Rich's Custom Embroidery and Apparel
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The shop on Aurora Ave North

An independent embroidery shop where the person who quotes your job is the person who stitches it.

Embroidery machine at work in the Seattle shop, stitching a design into fabric
5.0 ★ 12 Google reviews

Who you're dealing with

You talk to Kevin.
That's the whole model.

Read through the reviews on Google and one thing stands out immediately: almost every one of them uses a name. Not "the team" or "customer service" — Kevin. That's not a marketing angle, it's just how a one-person shop works.

It means the person who looks at your artwork is the person who digitizes it, runs the machine, checks the finished piece and hands it to you. Nothing gets lost between departments because there aren't any. If something needs saying about your design — that the text is too small to stitch cleanly, that a colour won't read against that fabric — you hear it directly, before the run, not after.

The trade-off is honest: this isn't a factory, and enormous rush orders may not be possible on any given week. What you get instead is someone who has personally handled every piece leaving the shop.

What customers actually mention

Three things come up again and again

These aren't claims invented for a website — they're the themes running through the shop's public Google reviews.

Turnaround

Rush and last-minute requests come up repeatedly in reviews — including an embroidery job finished in time for a customer's wedding day.

Fair pricing

"Very fair," "very very affordable," "the cost was fair for a rush order." Pricing is the single most repeated theme in the shop's reviews.

Being walked through options

Customers mention going through colours, placement choices and recommendations — the consultation, not just the transaction.

Themes drawn from the shop's 12 public Google reviews.

Completed Greenwood Car Show embroidered patch in green and gold

Rooted in the neighbourhood

Local work for local people

The shop sits at 10003 Aurora Ave N, in North Seattle. A lot of what comes through the door is neighbourhood work — patches for a local car show, jackets for a team, caps for a small business a few blocks away.

That kind of work has a particular requirement: it has to be right, because the customer is going to see you again. There's no anonymity in a small shop serving its own neighbourhood, and that's a useful pressure to operate under.

  • Serving Seattle, Shoreline, Edmonds and Lynnwood
  • Walk-ins welcome during shop hours
  • Single items and full runs both handled
  • Customer-supplied garments accepted
5.0
Google rating
12
Verified reviews
7
Services in-house
1
Person on every job

Ready when you are

Come in, or send the artwork over

The shop is open Monday to Saturday. Walk in during hours, call, or use the form — whichever suits you.

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